Current Job Openings

• Champion a customer-first culture across all service center activities.
• Ensure timely and professional resolution of customer inquiries and service issues.
• Build strong customer relationships to drive satisfaction and loyalty.
• Use customer feedback to identify and implement service improvements.

• Oversee daily operations to ensure efficiency, accuracy, and adherence to company standards.
• Lead process improvements to enhance service delivery and operational performance.
• Manage warehouse functions including inventory control, material handling, and distribution in a safe and organized environment.

• Recruit, train, and lead a high-performing team focused on service excellence.
• Conduct performance reviews and provide coaching and development opportunities.
• Foster a collaborative and accountable work culture.

• Partner with Operational Excellence, Accounting, and Inventory Control to ensure streamlined processes and accurate reporting.
• Collaborate with Technical Services to coordinate specialized support and resolve complex service issues.

• Track and analyze KPIs related to customer satisfaction, operational efficiency, and team productivity.
• Develop and implement action plans to meet or exceed company goals.
• Contribute to strategic planning through performance reporting and insights.

• Ensure compliance with company policies, industry regulations, and safety standards.
• Promote a proactive safety culture through training and audits.
• Maintain accurate documentation for regulatory and internal requirements.

• Experience in service center, warehouse, or operations management.
• Strong leadership and team development skills.
• Exceptional customer service and communication abilities.
• Proficiency in performance analysis and operational metrics.
• Experience collaborating with cross-functional teams.
• Solid understanding of compliance, safety, and inventory management.